Help & FAQ
Questions, answered straight.
No runaround. If something here isn’t clear enough, tell us and we’ll fix the answer.
Products & formulas
What’s actually in each formula?
Everything. Every ingredient and every milligram is printed on the pack and listed on our Science page. The range is three sticks: Focus, Perform and Recover.
Which one should I start with?
Most people build the day around them: Focus in the morning, Perform through the afternoon, Recover in the evening. Focus is the one to start with if you only want one.
Do they actually work?
We formulate to the doses used in the research and print those numbers on the pack, so you can check them yourself. Where a benefit is authorised we state it plainly. Where it isn’t, we list the ingredient and its dose and let the evidence speak. The full picture is on the Science page.
Are they vegan? Any allergens?
Yes, our products are vegan. Full allergen information is printed on every pack.
Caffeine, ingredients & safety
How much caffeine is in them?
Perform contains 120mg of caffeine per stick, roughly a strong coffee. Focus contains 80mg. Recover is caffeine free.
Can I take more than one a day?
The range is designed as one of each across the day rather than several of the same. Stick to the recommended daily dose on each pack, and keep an eye on your total caffeine from all sources.
Is it safe during pregnancy or breastfeeding?
Products containing caffeine are not recommended during pregnancy or breastfeeding, or for children. If you are pregnant, breastfeeding, taking medication or managing a health condition, check with your doctor first. These are food supplements, not a substitute for a varied, balanced diet.
Why don’t you claim more for ingredients like ginseng or ginkgo?
They are botanicals, so we use only wording for what they are traditionally known for, and otherwise list them at their full dose and describe them. Rather than imply a benefit the regulator has not signed off, we let the number on the pack speak. More on the Science page.
Buying & availability
When can I buy it?
The range launches in December 2026. Recover is not shipping yet: its betaine dose sits above the currently authorised level, so it stays out until that is resolved. Join the Founding 500 for first access at launch.
Shipping, returns & guarantee
Where do you ship, and what does it cost?
We ship within the UK only, with free delivery on orders over £50. For orders under £50, a flat delivery rate is shown at checkout.
How long will my order take?
Orders placed before 4pm (Mon to Fri) are dispatched the same day, otherwise the next working day. UK delivery usually arrives within about 48 hours of dispatch, via Royal Mail or DPD. You will get a tracking email when it ships.
What’s your guarantee if I don’t get on with it?
We offer a 30-day money-back guarantee on our sticks, and because the products are consumable there is nothing to send back. If something is not right, talk to us and we will make it right.
My order arrived wrong or damaged.
That should not happen. Contact us with your order number and a photo and we will sort a replacement straight away.
Didn’t find it?
Ask us anything: ingredients, doses, orders. A real person will get back to you.
Contact us