Help & FAQ

Questions, answered straight.

No runaround. If something here isn’t clear enough, tell us and we’ll fix the answer.

01

Products & formulas

What’s actually in each formula?

Everything. Every ingredient and every milligram is printed on the pack and listed on our Science page. The range is two sticks: Focus and Recover.

Which one should I start with?

Most people build the day around them: Focus in the morning, Recover in the evening. Focus is the one to start with if you only want one.

Do they actually work?

We print every dose on the pack, and our pages show each one next to the dose the research used, so you can check them yourself. Where ours is lower, we say so. Where a benefit is authorised we state it plainly. Where it isn’t, we list the ingredient and its dose and let the evidence speak. The full picture is on the Science page.

Are they vegan? Any allergens?

Yes, our products are vegan. Full allergen information is printed on every pack.

02

Caffeine, ingredients & safety

How much caffeine is in them?

Focus contains 120mg of caffeine per stick, roughly a strong coffee. Recover is caffeine free.

Can I take more than one a day?

The range is designed as one of each across the day rather than several of the same. Stick to the recommended daily dose on each pack, and keep an eye on your total caffeine from all sources.

Is it safe during pregnancy or breastfeeding?

Products containing caffeine are not recommended during pregnancy or breastfeeding, or for children. If you are pregnant, breastfeeding, taking medication or managing a health condition, check with your doctor first. These are food supplements, not a substitute for a varied, balanced diet.

Why don’t you make claims for ingredients like taurine or glycine?

UK law hasn’t approved a health claim for them, so we print the exact dose of each one, show the dose the research used next to it and say what it’s known for. Where there is an approved claim we can use, for the minerals and vitamins, we print it word for word. Betaine has one too, but it needs more betaine than UK rules allow in a supplement. More on the Science page.

03

Buying & availability

When can I buy it?

First boxes ship in the third week of January 2027. Focus and Recover both go out in them, on their own or together as the System.

04

Shipping, returns & guarantee

Where do you ship, and what does it cost?

We ship within the UK only, with free delivery on orders over £50. For orders under £50, a flat delivery rate is shown at checkout.

How long will my order take?

From launch, orders placed before 4pm (Mon to Fri) are dispatched the same day, otherwise the next working day. UK delivery usually arrives within about 48 hours of dispatch, via Royal Mail or DPD. You will get a tracking email when it ships.

What’s your guarantee if I don’t get on with it?

We offer a 30-day money-back guarantee on your first box. Because the sticks are consumable, there is nothing to send back. One refund per customer. If something is not right, talk to us and we will make it right.

My order arrived wrong or damaged.

That should not happen. Contact us with your order number and a photo and we will sort a replacement straight away.

Didn’t find it?

Ask us anything: ingredients, doses, orders. A real person will get back to you.

Contact us