FAQs
Our Most frequently asked questions have been answered below.
General Product Questions
All of our products are made in Europe.
All of our products are completely vegan.
Our Cold Brews do contain traces of Gluten as a result of using oat milk. Our Smart Sticks do not carry any known allergens.
You can incorporate our products into your lifestyle, however we recommend you speak to your doctor for guidance.
In terms of energy and focus, you can expect the effects within an 20-30 minutes. There will be longer-term improvements the more consistently you have our products, especially with our other gut-health, immunity and beauty products
Coffees
All of our coffees taste smooth and delicious, with rich Arabica beans perfectly balanced by creamy oat milk.
Our three different flavours cater to your taste preferences - for a less sweet coffee, the Flat White is perfect; for a more indulgent and rich flavour, go for the Mocha, and for a sweet treat, the Salted Caramel Latte is best.
You can try all three in our Variety Pack to find out which you prefer.
Our Flat White for Mind actively sharpens focus and productivity, blending caffeine with natural nootropics that clear brain fog and reduce stress.
Swap your usual coffee or energy drink with Unconform coffee for a delicious, energy-boosting beverage.
No. All our coffees are developed to give you steady energy without crashes or dips, unlike regular coffee. However, if you really want to make sure you have smooth, long-lasting energy without the crash, we'd recommend the Flat White for Mind as your go-to.
Unconform blends premium cold brew, creamy oat milk, and potent nootropics. We don't settle for average - our blends use the highest-quality, natural ingredients to provide you the outcome you're after. While other companies focus on costs, we've focused on quality. It's that simple.
In terms of energy and focus, you can expect the effects within an 20-30 minutes. There will be longer-term improvements the more consistently you have our products, especially with our other gut-health, immunity and beauty products.
Smart Sticks
Nothing. They literally do not taste of anything, and that's the point. We developed Smart Sticks for you to be able to mix into anything to enjoy the benefits of the nootropic ingredients, without compromising on flavour.
Sometimes the best flavour is simply no flavour at all.
Simply tear the sachet, pour the powder into your drink, and shake or stir for about 10 seconds. The powder should dissolve with no issues.
Yes - Smart Sticks are designed to mix into both hot and cold drinks.
Absolutely - we've had people mix their Smart Sticks into their protein shakes, yoghurts, overnight oats, or even sauces for their food. The whole point is that we give you the power to choose how and where you want them.
No - Smart Sticks are not caffeinated. For caffeinated products, we recommend our Cold Brew Coffees
We have developed Smart Sticks to be incorporated into your everyday life. Each stick has approximately 30% of your recommend daily intake of the vitamins that have been added.
We recommend keeping to 1 of each stick a day, with a maximum limit of 2 of each.
Absolutely - you can mix and match your Smart Sticks based on your own needs.
Our serving suggestion is 1 stick for at least 200ml of liquid to ensure it dissolves well.
Orders and Shipping
We use 48-hour delivery for all of our products.
We dispatch all orders made before 4pm on the same day, so you can expect your in order 2 business days. For all orders made after 4pm, it would be next day dispatch.
We're sorry to hear that - while we make our best efforts to ensure you get your order on time, we can't control what happens with the courier.
Simply reach out to us on info@unconform.shop, and we will find the best solution for you.
We're sorry to hear that - while we make our best efforts to ensure you get your order on with no issues, we can't control what happens with the courier.
Simply reach out to us on info@unconform.shop, and we will find the best solution for you.
Simply send an us an email with your order number and what you didn't like about the coffee.
We will give your money back, no questions asked.
This is only valid for your first order.
We do not accept returns, but we offer a full refund as per our money-back guarantee should you have any issues with the product.
Subscriptions
We offer a bunch of different perks to our subscriptions, including:
- 20% one-off prices
- Free shipping
- Complete flexibility - you can change your products whenever
- Skip or cancel a delivery at any time
- VIP access to any product launches we have before we release them
Yes - as we offer free shipping on our subscriptions, we ask for a minimum of 3 of any product purchased to be eligible for a subscription.
This is to ensure we can sustainably give you the best service.
Yes - you can change anything about your subscription at any time. You can change the types of products or frequency of orders, or even skip or cancel a subscription altogether.